Privacy Policy

GDPR

Effective Date: July 16, 2025
Reviewed By: Data Protection Officer

1. Introduction

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Boomspace (a trading name of AVPlus Ltd) is committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Data Controller: Boomspace (AVPlus Ltd)
Longdene House, Hedgehog Lane, Haslemere, Surrey, GU27 2PH, UK
hello@boomspace.co.uk
+44 (0)208 980 9628

3. What Data We Collect

  • Information you provide via forms (e.g. contact forms, newsletter sign-ups)
  • Records of correspondence (e.g. name, email, phone)
  • Survey responses (optional)
  • Technical data (e.g. IP address, browser type, cookies)
  • Usage data (e.g. pages visited, time spent)
  • Communication data (e.g. messages sent via contact forms)

4. How We Use Your Data

  • To ensure content is presented effectively
  • To improve our products and services
  • To respond to enquiries and provide services
  • To notify you about changes to our services
  • To send marketing communications (with consent)
  • To comply with legal obligations

5. Legal Basis for Processing

We process personal data under the following lawful bases:

  • Consent
  • Contractual necessity
  • Legal obligation
  • Legitimate interest

6. Marketing Communications

If you are an existing customer, we may contact you by electronic means with information about goods and services similar to those previously purchased. You may opt out at any time by contacting hello@boomspace.co.uk.

7. Data Sharing

We do not sell your data. We may share it with:

  • Service providers (e.g. hosting, analytics)
  • Legal authorities if required
  • Third parties with your consent

8. Data Storage and Security

We use secure content management systems, password protection, encryption, and restricted access to protect your data. Manual records are stored in secure facilities. You are responsible for keeping your passwords confidential.

9. Your Rights

You have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Object to processing
  • Withdraw consent

To exercise your rights, contact us at hello@boomspace.co.uk.

10. Cookies

We use cookies to enhance your experience. These include:

  • Session cookies (e.g. PHPSESSID)
  • Analytics cookies (e.g. Google Analytics: _utma, _utmb, _utmc, _utmz)
  • Marketing cookies (e.g. Facebook Pixel, LinkedIn Insight Tag, Twitter/X)

You can manage cookies via your browser settings. For more information, visit aboutcookies.org.

11. Data Breaches

Any data breach will be reported to the ICO and affected individuals where required. Our Information Security Officer coordinates incident response.

12. Policy Review

This policy is reviewed regularly to ensure compliance and relevance. The latest version will always be available on our website.